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Privacy Policy

Effective Date: June 30, 2026

Honey Appliance Repair (“Honey Appliance Repair,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

By using this website, contacting us, or requesting service, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Full name
  • Phone number
  • Email address
  • Service address
  • ZIP code
  • Appliance brand and model
  • Description of the problem
  • Preferred appointment date and time
  • Any additional information you choose to provide

We also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Respond to service requests
  • Contact you regarding your inquiry
  • Match your request with an available appliance repair provider
  • Coordinate appointments
  • Provide customer support
  • Improve our website and services
  • Detect fraud or misuse
  • Comply with legal obligations

Independent Service Referral

Honey Appliance Repair is not an appliance repair contractor and does not directly perform repair services.

Our role is to receive customer inquiries and connect customers with independent appliance repair companies or independent service providers capable of performing the requested services.

When you submit a service request, you authorize Honey Appliance Repair to share the information necessary to process your request with one or more independent service providers, including:

  • Your name
  • Contact information
  • Service address
  • Appliance information
  • Description of the issue
  • Scheduling preferences

Once your information has been shared, the selected service provider becomes independently responsible for the services they perform and for handling your information in accordance with their own privacy practices.

Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality
  • Measure advertising performance

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Advertising Technologies

We may use advertising and analytics services, including but not limited to:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Microsoft Advertising
  • Meta Pixel

These services may collect information about your interaction with our website through cookies or similar technologies.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request access to your personal information
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to legal exceptions
  • Request information regarding disclosure of your information
  • Be free from discrimination for exercising your privacy rights

To exercise these rights, please contact us using the contact information below.

Sale or Sharing of Personal Information

Honey Appliance Repair does not sell personal information for monetary compensation.

We may share personal information with independent service providers solely for the purpose of arranging the appliance repair services you request. This sharing is necessary to fulfill your service request.

We may also disclose information when required by law or to protect our legal rights.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Process service requests
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective immediately upon posting on this page. The Effective Date above indicates the latest revision.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your California privacy rights, please contact us:

Honey Appliance Repair

130 Sharene Ln
Walnut Creek, CA 94596

Phone: 855-964-1934